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(615) 392-6540

Terms Of Service

Welcome to MCA Direct (mcautodirect.com). These Terms of Service (“Terms”) govern your access to and use of the website and services provided by MCA Direct, a division of Music City Autoplex (“we,” “us,” or “our”). By using our website or submitting information to receive an offer for your vehicle, you agree to be bound by these Terms.

1. Services Provided

MCA Direct provides an online platform where users can submit vehicle information (via VIN or License Plate) to receive a conditional cash offer for the purchase of their vehicle. We are a direct-to-consumer vehicle acquisition division and not a lead generation service for third parties.

2. Accuracy of Information

To receive an accurate offer, you agree to provide true, accurate, and complete information regarding your vehicle’s condition, mileage, title status, and accident history.

  • Verification: All offers are contingent upon a physical inspection and verification of the vehicle’s condition and documentation.

  • Discrepancies: If the physical inspection reveals discrepancies from the information submitted online, MCA Direct reserves the right to modify or rescind the offer.

3. Offers and Valuations

  • Non-Binding Offers: Any offer provided through the website is a conditional, non-binding estimate until a final purchase agreement is signed by both parties.

  • Expiration: Offers are typically valid for a limited time (e.g., 7 days or a specific mileage increase), which will be communicated at the time of the offer.

  • Obligation: You are under no obligation to accept an offer provided by MCA Direct.

4. Ownership and Title

By submitting a vehicle for an offer, you represent that:

  • You are the legal owner of the vehicle or have the legal authority to sell it.

  • You will provide a valid, transferable title at the time of sale.

  • You will disclose any existing liens or financing on the vehicle. MCA Direct may assist with lien payoffs as part of the transaction.

5. Communication Consent

By providing your phone number and email address, you expressly consent to receive communications from MCA Direct and Music City Autoplex regarding your vehicle offer. This may include calls, text messages, and emails. You may opt-out of marketing communications at any time by following the “unsubscribe” instructions provided.

6. Prohibited Use

You agree not to:

  • Use the website for any fraudulent or speculative purposes.

  • Submit vehicle information for cars you do not own or have permission to sell.

  • Attempt to interfere with the proper working of the website or bypass any security measures.

7. Limitation of Liability

To the maximum extent permitted by law, MCA Direct and Music City Autoplex shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or our services. We do not guarantee that the website will be error-free or uninterrupted.

8. Intellectual Property

All content on mcautodirect.com, including logos, text, graphics, and software, is the property of MCA Direct or its licensors and is protected by copyright and trademark laws.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting to the website. Your continued use of the site following the posting of changes constitutes your acceptance of such changes.

11. Contact Information

If you have any questions regarding these Terms, please contact us at:

MCA Direct (615) 392-6540